Rogue Connect
Your branded customer portal — self-service tickets, job tracking, documents, orders, and communication.
Rogue Connect is a white-label customer portal that gives your clients a window into everything you do for them. Customers log in to track jobs, view invoices, submit tickets, approve quotes, place orders, share documents, and communicate with your team. It's your brand, your domain — they never see Rogue. Connect turns your customer relationships from phone-call-dependent to self-service-first.
What Connect actually does
Every capability below is live in the app today — click any screenshot to expand it.
Your customers help themselves — your team handles exceptions, not routine requests
Connect gives every customer a login to see their full account: open and completed job cards, invoices, quotes, support tickets, documents, and photos. They can submit new tickets, approve quotes, and check job status without calling your office. Multi-user accounts let their entire team participate.
- Branded login portal (your logo, your domain, your colours)
- Job card tracking with real-time status and photo gallery
- Invoice and quote viewing with approval workflows
- Support ticket submission and tracking
- Document sharing with e-signatures
- Multi-user accounts per customer (with permission control)
- Contact management from the customer side
- Mobile-responsive — works on any device
Let customers place orders directly through the portal storefront
Set up a storefront within Connect where customers browse your products and services, add items to a cart, and place orders. Orders flow directly into your Rogue pipeline — no manual data entry, no email chains, no lost POs.
- Product/service catalogue within the portal
- Cart and checkout workflow
- Order tracking from placement to delivery
- Linked to inventory for real-time availability
- Order history and reorder functionality
- Custom pricing per customer or customer tier
Share contracts, certificates, and reports — securely and with full audit trail
Upload documents to customer records and they appear in the portal instantly. Customers can upload their own documents too — purchase orders, site access forms, compliance certificates. Every document has version tracking and an audit trail of who viewed it and when.
- Two-way document sharing (your team + customer)
- Version control and audit trail
- E-signature collection on contracts and approvals
- Document categories (contracts, certificates, invoices, reports)
- Bulk download and print-ready PDFs
- Secure access — each customer sees only their documents
Push notifications, email, and in-portal messaging — keep customers informed without the phone
Connect integrates with Rogue's notification system to push updates to customers automatically: job status changes, invoice reminders, ticket updates, and custom marketing messages. In-portal messaging keeps all customer communication in one searchable thread.
- Automated notifications on job status changes
- Invoice and payment reminders
- Custom bulletin broadcasts to customer segments
- In-portal chat threads linked to tickets and jobs
- Push notifications on mobile devices
- Marketing messages and service announcements
Cerebrum AI inside Connect
Cerebrum enhances Connect by auto-drafting customer communications, generating status update summaries, suggesting relevant documents to share based on job context, detecting at-risk customer accounts from portal activity patterns, and personalising the portal experience based on customer industry and usage.
Pricing for Connect
Per user/month, or get all 8 modules with the All Rogue package.
Starter
1–5 users
$ 9/user/mo
$ 5
per user/mo — first 3 months
Growth
6–15 users
$ 15/user/mo
$ 8
per user/mo — first 3 months
Business
16–50 users
$ 24/user/mo
$ 12
per user/mo — first 3 months